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Top Questions Families Ask Before Choosing Assisted Living

Choosing an assisted living community for a loved one is one of the most personal and significant decisions a family can make. It’s a step that requires trust, clarity, and confidence that the care provided will honor your loved one’s dignity, safety, and quality of life.

At The Kensington Redondo Beach, we understand that this process often begins with numerous questions. And that’s a good thing. Asking the right questions ensures that families feel informed and empowered as they navigate their options.

Whether you’re just starting your search or narrowing down your shortlist, here are the most important questions to ask an assisted living community, along with the ways The Kensington Redondo Beach is ready to answer.

Our Promise is to love and care for your family as we do our own.

1. What Levels of Care Do You Offer?

Assisted living needs can vary greatly, from gentle support with daily routines to more advanced medical or memory care. 

It’s crucial to understand whether a community can support your loved one now and in the future.

At The Kensington Redondo Beac, we offer a full continuum of care, including:

  • Traditional assisted living
  • Enhanced care for higher clinical needs
  • Early to advanced memory care
  • Couples care with flexible care plans in shared suites
  • Aging in place without the need for disruptive moves

This allows residents to remain in the same familiar environment even as their care needs evolve.

2. What Kind of Training Does Your Team Receive?

Quality of care depends heavily on how well team members are trained. You’ll want to ask about certifications, ongoing education, and dementia-specific expertise.

At The Kensington Redondo Beach:

Our care team receives regular training in dementia care, mobility support, medication management, and compassionate communication. Whether assisting with daily tasks or managing complex conditions, every caregiver is equipped to provide safe, responsive, and respectful care.

3. How Do You Personalize Care for Each Resident?

No two residents are alike. Ask how the community develops care plans, handles changes in condition, and involves families in decision-making.

At The Kensington Redondo Beach:

Every resident receives a customized care plan based on their medical needs, preferences, and personality. 

We maintain open communication with families, regularly updating care plans and inviting loved ones to participate in care conferences and wellness checks.

4. What Is the Daily Life Like?

Families often want to know how their loved one will spend their days, not just whether they’ll be safe, but whether they’ll be happy, stimulated, and engaged.

At The Kensington Redondo Beach:

We offer a dynamic life enrichment program that includes:

  • Music, art, and gardening
  • Movement and fitness classes
  • Brain-boosting games and journaling
  • Group discussions and cultural activities
  • Personalized programs based on interests and cognitive ability

We believe every resident deserves to feel a sense of purpose and belonging every day.

5. What Are the Dining Options Like?

Mealtime is central to wellness and community. Ask about menu variety, dietary accommodations, and whether residents have choices in where and when they dine.

At The Kensington Redondo Beach:

Residents enjoy chef-prepared meals served in beautiful, restaurant-style dining rooms. We accommodate dietary needs, including diabetic, heart-healthy, vegetarian, and texture-modified diets. Our flexible dining options encourage independence, comfort, and connection.

6. Can Couples Stay Together?

When one partner needs more support than the other, families often fear separation. It’s important to ask whether a community can keep couples together with individualized care plans.

At The Kensington Redondo Beach:

We offer assisted living for couples in spacious suites, each with customized care plans. 

One spouse may receive advanced memory support, while the other enjoys an active assisted living lifestyle. Couples are empowered to age side by side.

7. What If My Loved One Develops Memory Loss?

Many families move a loved one into assisted living before a memory diagnosis. Knowing whether the community offers support for cognitive decline is essential.

At The Kensington Redondo Beach:

We offer a unique spectrum of early to advanced memory care, including:

  • The Kensington Club: for early-stage dementia and mild cognitive impairment
  • Connections Neighborhood: for early to mid-stage memory loss
  • Haven Neighborhood: for advanced dementia care in a secure, soothing environment

This means your loved one never needs to leave the community as their needs change.

8. What Is the Move-In Process Like?

Transitions can be stressful for both residents and families. Ask how the community helps with assessments, setup, and adjustment after move-in.

At The Kensington Redondo Beach:

Our team guides you through every step, from assessments and care coordination to move-in day logistics and acclimation support. 

Families receive a detailed onboarding experience to ensure a smooth and comfortable transition.

9. What’s Included in the Monthly Fee?

Senior living costs can be complex. Ask about what’s included in the base fee and what services might incur additional charges.

At The Kensington Redondo Beach:

Our pricing is transparent and all-inclusive of:

  • Housing
  • 24/7 care and supervision
  • Activities and enrichment
  • Dining
  • Medication assistance
  • Wellness services

We’ll walk you through the details so there are no surprises.

10. How Do You Support Families?

A truly exceptional community supports not just residents, but their families. Ask about family education, communication, and involvement.

At The Kensington Redondo Beach:

We offer:

  • Family support groups
  • Educational workshops
  • Frequent care updates and one-on-one check-ins
  • An open-door policy for questions and visits

Our goal is to build a partnership in care that helps families feel confident and connected.

Your Questions Matter, and We’re Here to Answer Them

When it comes to choosing assisted living, no question is too small. In fact, asking the right questions is the best way to find a community that aligns with your loved one’s needs and values.

At The Kensington Redondo Beach, we welcome your questions, and we’re proud of the answers we provide. Whether you’re exploring options for the first time or ready to take the next step, our team is here to guide you with warmth, honesty, and expertise.

Contact us today to schedule a tour or talk with a care advisor about your family’s goals.

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