10dec3:00 pm4:00 pm'Tis the Season to ThriveEmpowering Caregivers with Positive Approach to Care
CLICK HERE TO REGISTER The holiday season is a time of cherished traditions, joyful
The holiday season is a time of cherished traditions, joyful gatherings, and time spent with loved ones. However, for families with loved ones diagnosed with Alzheimer’s or dementia, this season can also bring unique challenges. Balancing the spirit of celebration with the needs of a loved one can feel overwhelming, especially for family caregivers.
Discover the power of empathy-driven care in this enlightening webinar focused on the Positive Approach to Care® (PAC) methodology. Led by Leandra Sims, PAC-Certified Mentor and PAC Support Specialist at Kensington Senior Living, this webinar will explore the core principles of PAC and how they support individuals living with Alzheimer’s, dementia, or other memory impairments.
Leandra will be joined by a panel of PAC-certified Kensington team members who will share personal stories and firsthand insights on how PAC has transformed their approach to caregiving—and how it helps them live Our Promise to love and care for your family as we do our own.
Join us our experts share essential PAC tips and resources to help you:

Leandra Sims, Kensington Community PAC
& Life Enrichment Support Specialist
Leandra has over 15 years of senior living experience. She is a champion of PAC training and generously shares her knowledge, laughter and love with residents, their caregivers, and families. She can’t wait to welcome you for this special training!

Keith Serle, PAC-Certified Coach & Memory Care Manager at The Kensington Redondo Beach
Keith grew up in Edinburgh, Scotland, where found his passion for working with seniors and memory care early on. After moving to California and launching a successful career in accounting, Keith decided to return to senior living and pursue a career that had always given him the greatest sense of purpose. Keith has been with Kensington Senior Living for 5 years and brings so much love and passion to our residents and families each day.

Claudia Arteaga, PAC Certified-Coach & Director of Memory Care at Kensington Place Redwood City
With over 15 years of experience in the senior living industry, Claudia Arteaga brings a strong foundation in hands-on caregiving, administration, and operations. Claudia joined Kensington Senior Living in 2022 at our Redondo Beach community, where her commitment to person-centered care quickly stood out. She is dedicated to fostering a warm, engaging, and supportive environment for individuals living with Alzheimer’s and dementia.

Kristopher Hong, Board-Verified Music Therapist, Connections Memory Care Manager at Kensington Place Redwood City
Kristopher completed his Music Therapy Internship with Mobile Music Therapy of Orange County, providing services to gerontological day facilities, programs for individuals with intellectual and developmental disabilities, and psychiatric institutes. Before earning board certification, he became certified in Neurologic Music Therapy (NMT), an evidence-based approach using music to enhance speech, movement, and cognition.
If you have any questions, please email Nikki Zbihley, Director of Community Outreach, at nzbihley@kensingtonsl.com
December 10, 2025 3:00 pm - 4:00 pm PDT(GMT-08:00)
Virtual Zoom Event