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COVID Response

Covid-19 Response

We promise to love and care for your family as we do our own.

Because we care. Because we take our responsibilities seriously.

Because our residents are family… We are working continually to sustain a COVID-safe environment. We are complying with the latest recommendations and requirements issued by the Centers for Disease Control and Prevention (CDC) and our local Department of Health. Read further below on our safety measures we are taking now; subject to change pursuant to latest guidelines.  

For additional information on our COVID vaccine safety measures, contact our team today to answer any questions you may have.

Team Members

  • We monitor team members for fever and symptoms of illness. 
  • A team member who exhibits symptoms leaves our community immediately and resumes working on-premises only when all CDC return-to-work guidelines are met.
  • Team members wear masks and practice social distancing.
  • Team members are equipped with personal protective equipment (PPE), such as protective face shields, N95 or surgical masks, isolation gowns, and gloves. 
  • Team members wash hands and use hand sanitizer routinely throughout their shift.


  • Residents practice social distancing protocols when engaging in life enrichment activities. 
  • Residents wear masks when appropriate. 
  • We remind residents to wash and sanitize their hands throughout the day and give assistance, if needed. 
  • Our residents have eagerly received the COVID vaccinations. COVID-19 vaccinations are required for all residents to move-in.


  • All visitors will be screened upon entry to the community. We will ask any visitor with signs or symptoms of COVID-19 or the flu to postpone their visit.  We ask that visits or outings be postponed for at least 10 days if you have tested positive for COVID, RSV or the Flu, or if you have been in contact with someone who is unwell. We are asking residents to stay in their rooms if they have symptoms of any kind, including cold-like or gastro-intestinal symptoms.4. Visitors will no longer need to show proof of vaccination or a negative COVID test.
  • All visitors must wear a surgical grade or KN95 mask while in the building and maintain social distance from team members, visitors, and other residents.
  • For in room visits, masking is optional but is highly recommended for the safety and well-being of our residents.
  • Visiting hours are from 9am-5pm, seven days a week.
  • Compassionate care and end of life visits will continue to follow community protocols and the latest CDC guidance.
  • Resident outings of more than 24 hours may require a modified quarantine which may be initiated upon the resident’s return. This would include testing, masking, and dining separately in a common area until cleared. COVID testing prior to longer visits is recommended for all included friends or family members.
  • We also offer our residents and their families virtual connection with video chat, phone calls, and FaceTime sessions.

Personal Protective Equipment (PPE):

  • All team members and residents, who are able, wear protective masks.
  • We stock and regularly monitor an inventory of protective masks, face shields, gloves and gowns for use by team members and residents.

We are here to help. Please contact us today if you have more questions about The Kensington’s safety measures and our promise to keep loved ones safe.

For additional information on our COVID vaccine safety measures, contact our team today to answer any questions you may have.